Wednesday, February 15, 2012


Consumer Credit Counseling Service of Buffalo, Inc. (CCCS Buffalo) announced that they have been reaccredited by the Council on Accreditation (COA). Attaining accreditation is a high honor. The COA is committed to maintaining the highest level of standards and quality improvement and is designed to identify providers that have set high performance standards for themselves and have made a commitment to their constituents to deliver the highest quality services.

“As an organization, we continuously strive to provide top level services throughout the Western New York region.” said Mark Mendel, Senior Vice President, Customer Asset Management at M&T Bank and Chair of the Board of Directors at CCCS Buffalo. “This accreditation confirms that we are fulfilling our mission. Consumer Credit Counseling Service of Buffalo, Inc. has once again proven that we are a quality provider of the top echelon.”

COA reaccreditation is an objective and reliable verification that provides confidence and support to an organization’s service recipients, board members, staff and community partners. The COA reaccreditation process involves a detailed review and analysis of both an organization’s administrative operations and its service delivery practices. All are “measured” against national standards of best practice. These standards emphasize services that are accessible, appropriate, culturally responsive, evidence based, and outcomes-oriented, In addition, they confirm that the services are provided by a skilled and supported workforce and that all individuals are treated with dignity and respect.

Because COA reviews and reaccredits the entire organization, not just specific programs, confidence is inspired in the credibility, integrity and achievement of your entire organization.

Founded in 1977, COA is an independent not-for-profit international accreditor of the full continuum of community-based behavioral health care and human service organizations. Today, over 1800 organizations—public and private—are either COA accredited or are in the process of seeking accreditation. These organizations serve over 7 million of our most vulnerable individuals each year.

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