Monday, November 26, 2012

Student Loan Horror Stories

With the cost of college continuing to rise and the economy still stagnating, the student debt burden has swollen to a record $1 trillion.

Mark Kantrowitz, publisher of and, believes that one of the main culprits behind the student debt crisis is the private student loan sector.

"Students are following their dreams and don't pay attention to their debt," Kantrowitz says. "They sign whatever piece of paper is put in front of them, figuring they'll pay it back when they graduate."

Unlike federal loans, private loans usually come with variable interest rates that seem low at first glance but can skyrocket by 5 points over the loan's lifetime. They also offer far fewer options for cash-strapped graduates struggling with payments, such as deferment, lengthy forbearance periods and income-based relief.

And since it's next to impossible to discharge student loan debt in bankruptcy, millions of students are left drowning in private debt they have no hopes of ever paying off.

Last year, the Consumer Financial Protection Bureau (CFPB) put out a call for consumers to share their student loan stories on its message board and get the ball rolling on lending reform.

But for these nine commenters, it may already be too little, too late.

This is part of our series on The Best Colleges In America.

Steve Macintyre: $100,000 in debt and out of a job

"I used to work in the entertainment industry but have been unemployed for a few years and I needed to desperately update my skillset if I could hope to find a job in the highly competitive field of games and animation.

Searching for various schools, I kept seeing advertisements for the Art Institute and talked with one of their recruiters and was told wonderful stories about how the school was accredited, how students went on to successful careers, etc.

I told them I wanted to get a degree in Game Art and Design but was told I could but needed to take the Graphic Design course first. I didn't think much of it at first, but I agreed. I was dismayed at the quality of the classes...(Now) I'm stuck with over $100,000 dollars in debt, which qualifies as theft as I received nothing substantive in return.

I actually had to sign up for other courses outside the school in order to successfully complete assignments! Courses that offered REAL *VIDEO* Instruction at a fraction of the cost ($35 dollars per month as opposed to $2000+ dollars!) and by a company that trains people in the industry.

It's now 8 months since loans have run out and I couldn't complete my degree and I'm still looking for work."

This comment by Steve Macintyre originally appeared in a thread on the CFPB's message board.

Socialworkmary: Paid $350+ per month on her loans for 14 years to no avail

"I admit I did not understand capitalized interest until recently. I consolidated my loans in 1997 when the interest rate was 8 percent. My student loan office at Tulane University led me to believe that I 'had' to consolidate and Sallie Mae was the only option offered to me.

I have repaid them over $61,000 (over 14 years). I think I should be done now, but according to Sallie Mae I still owe $25,000. A Sallie Mae employee directed me to write the legal department and ask to have my loan written off and to appeal if they denied. They denied, stating that federal government regulation prevents them from writing off the balance of the loan.

When I talked to the Sallie Mae employee and said I was confused about why on most months more of my payment goes to interest than principal... she chuckled and said 'We certainly don't go out of our way to put that in big bright red letters across the front page'."

This comment by socialworkmary originally appeared in a thread on the CFPB's message board.

Dgoeck: Stuck with a clunker – indefinitely

"I'm not really sure what to do at this point. I am a victim of a for-profit school that definitely seemed in cohorts with Sallie Mae. My original loan was $80,000 but has grown to $135,000 and all I can pay is interest only, which is already $700 a month.

It's ridiculous how sad this market has become. No one offers consolidation anymore or those that do will pin you at a ridiculous interest rate.

I am definitely in this for life... It looks like I will be stuck living in a low-rate apartment for the rest of my life and drive a 15-year-old car. I'm at least glad I found a really good job in the industry I was hoping for, but these loans are a real burden. Just thinking about them hurts my overall outcome each and every day."

This comment by Dgoteck originally appeared in a thread on the CFPB's message board.

Michael Speck: Passing on a generation of debt

"I have three degrees, including an MA and a JD. When I graduated from law school in '99 all of the offers – with the exception of those from the upper echelon firms that essentially own you – were for little money, leaving next to nothing for living expenses.

Now I am making a decent living and can pay my loans under the (Income-based repayment) program, but repayment is a distant dream. As a result, I am unable to assist my son with his education expenses (thereby effectively making the debt trans-generational), or buy a home, start my own practice, etc.

As a macro-economic problem, those of us saddled with this debt are unable to fully participate in the economy."

This comment by Michael Speck originally appeared in a thread on the CFPB's message board.

KDF11: Dogged by debt collectors

"I am a graduate (doctoral) student with a 2005 loan from Bank of America which was passed to American Education Services. AES passed my loan to their subsidiary National Collegiate Trust...

They cited that my (notice to them) was over 60 days late and the loan was in repayment and refused to negotiate. Then, when I called/wrote/emailed NCT to negotiate, they sent my loan to another subsidiary— their collection agency MRS.

These companies are working together and when students are full-time in school, they bombard them with calls and deadlines and capitalize by taking punitive measures such as outlined above, from which they no doubt profit.

...I believe that a lot of students have had loans placed at (a) collection agency while they are full-time in school. This should be amended to allow students wiggle room to complete their studies stress-free. If students graduate, find employment and refuse to pay, only then collections should be appropriate."

This comment by KDF11 originally appeared in a thread on the CFPB's message board.

Debttired: Needs to hit the lotto to pay off loan debt

"I am the first in my family to go to college. Without family support, I self-financed three college degrees (BA, MA and PhD) at state colleges between 1988 and 2005 using Pell Grants, multiple jobs, scholarships and $90,000 in subsidized and unsubsidized student loans.

My loans have been bought and sold so many times it is impossible to keep track of changes in rates, balances and terms of service since I have never had to resign any promissory notes. Eventually, I was able to consolidate the loans with Sallie Mae at a 7% interest rate. My loan payments have ranged from $400-600/mo. depending on the loan provider and lowest possible payment option available.

...I am currently a public school teacher with an income of $50,000, barely enough income to pay the interest-only payments. I have never missed a payment in over ten years ... and my loan balance stands at $105,000. To date, I have paid over $40,000 in loan payments and because my income restricts me to interest-only payments, and the 7% daily capitalized interest rate, I now owe $15,000 more than I borrowed....

My student loan situation has nothing to do with a lack of financial responsibility.

I have never missed a student loan payment and I have paid off $20,000 in credit card debt and a $10,000 car loan since graduation. I have no mortgage or any other outstanding debt, just my student loans. I have a credit score of 820. However, because of the usurious interest rates, capitalization of interest and the sole option of interest-only payments, I will never be able to pay off my student loan. It’s just not possible, unless I win the lottery."

This comment by Debttired originally appeared in a thread on the CFPB's message board.

Jnsmith553: Drowning in daughter's debt

"Unfortunately, (my daughter) picked a very expensive private school... We ended up going with CUstudentLoan. The interest rate was slightly higher (than Sallie Mae).

We pay $25 per month while in school. I can get off the note 24 months after graduation and there is an 18% cap on interest, which is extremely high but the lowest I found. Many were 25%.

These interest rates are extremely ridiculous and do not encourage higher education. My daughter will graduate in 2015 with about $80,000 in debt. Worse case scenario for me (is) two years of payments.

(The loan payments are) going to be more than my mortgage."

This comment by Jnsmith553 originally appeared in a thread on the CFPB's message board.

Laws65: Single mother can't find humanity in lenders

"Being a single mom with three children and two disabilities, I have found the unworkability or flexibility, depending on how you look at it, with (private) student loans to be impossible bureaucracy at it's finest.

If you consolidate (your loans), you're stuck and the interest rates are high. If you can't afford them, regardless of the documentation you show, it doesn't matter. When you call Sallie Mae, they claim to be workable, but in reality are not.

If you default, it is nothing short of a harassment nightmare that needs legal representation to assist in the matter – (like) having to prove a closed school, nothing short of another nightmare in which the individual does all the work – even when you've gone to your (state) congressmen twice.

...Why are student loans, in this economy, not being looked at like mortgages-as some are as much as mortgage payments?

Where is the humanity in any workability with student loans? There, simply put, isn't any."

This comment by Laws65 originally appeared in a thread on the CFPB's message board.

Nick Keith: Collects cans and squeaks by on disability benefits

"I am a victim of a for-profit school that sold me a private student loan that I cannot afford to repay. I borrowed $60,000 to attend a culinary school–a school that has settled a class action lawsuit admitting that it lied to students about the value of the program and the statistics of the number of graduates getting employment in the culinary field.

I was lied to about the terms of the private student loan. After completing the program, my first job in the culinary field paid $10 per hour. It took me three months to save enough money to make the first student loan payment of $1,300. I spoke to Sallie Mae. I wrote to Sallie Mae. But Sallie Mae would not refinance my debt with a reasonable interest rate or reasonable payments.

They maintained my private loan balance at 19% variable interest rate and monthly payments of over $1,000 per month. I never made another payment. I could not afford to make a student loan payment because my choice each month was to either pay my rent or make a student loan payment.

I spoke to a bankruptcy attorney as well as a CPA, and they both gave me the same answer: don't make any payments.

...That was in 2005. My private student loan, held by Sallie Mae, has been in default for sometime, and the balance due is nearly three times the amount that I borrowed. After working in the culinary field for almost two years, I was injured at work and became permanently disabled in 2007.

I have not been able to work since that time. I have no means to pay my student loans...

Today, my credit rating is below poor and all of my debts from student loans to credit cards are in default, but I cannot file bankruptcy until Congress restores the ability to discharge student loan debt.

Right now, there is no hope for me to achieve the American dream. I will never be able to own a home. I will not be able to save for retirement. I cannot go back to school for a real education. My total defaulted debt right now is more debt than I have ever borrowed and repaid in my lifetime...

Today, I am living on my social security disability income and have less than $4 left in my checking account until the next check arrives in about two weeks. Every day, I walk around the public areas of town collecting cans and bottles. I get groceries at the local food bank.

I have sold or lost 99% of everything I ever owned. I need debt relief in order to even begin path to becoming a productive American. PLEASE HELP. Please help me start over by giving me an opportunity to get rid of my bad debt that I cannot repay. Please stop companies like Sallie Mae from victimizing helpless students who have been lied to by their schools and were given loans they could never afford."

Monday, November 19, 2012


Tips on Preparing for the Largest Shopping Day of the Year

 For many, shopping on Black Friday has become as much of a Thanksgiving tradition as turkey, with friends and families whipping up a shopping strategy along with the dressing and gravy.

The National Foundation for Credit Counseling advises consumers to shop smart by planning ahead. Following are five steps consumers should take before hitting the stores on Black Friday, helping them enjoy their shopping excursion without harming their pocketbook.

  • Beware of special credit card offers - Issuers are tempting consumers by offering incentives such as no interest balance transfers, extra perks by meeting certain spending levels, and increased cash back in specified categories. However, no deal is a good deal if you can't afford it. Responsible shoppers will commit to spending no more than what they can repay in full when the bill arrives, regardless of how many bonuses are tacked on.
  • Know what you currently owe - Review all existing debt obligations, tallying what you've already spent and committed to repay. This reality check may put a temporary damper on your holiday mood, but that's better than digging the financial hole even deeper.
  • Create a plan - Knowing who you're shopping for, what items you hope to find, and most importantly, how much you intend to spend is critical to a successful shopping day. Commit in advance to stick to your plan, and enlist an accountability partner if necessary, as it is very easy to be caught up in the excitement of the moment and get off course.
  • Find the best deals at home - Shop from home before heading for the stores. Compare prices online, as well as local circulars for sales in your area. Be aware of time restrictions, as some prices may only apply during certain time periods throughout the day. Once the actual shopping begins, going directly to the store which has your item at a good price will save you time, gas, money and frustration.
  • Remove all unnecessary cards from your wallet - Spreading purchases across multiple cards makes you feel as though you're charging less and can trick you into overspending. Designate one card for holiday spending, and remove all others from your wallet. This will not only help you stay within your budget, but will also lessen the damage in case of loss or theft.

"It is important for consumers to shop with their head, not their heart," said Paul Atkinson, spokesperson for Consumer Credit Counseling Service of Buffalo. "Preparing in advance will help you stick to your budget, in spite of the decorations, carols and Santa himself beckoning you to spend."

If you need assistance learning how to live within your means, reach out to
Consumer Credit Counseling Service of Buffalo, Inc. where you'll find legitimate help through a trained and certified credit counselor. Call us at 712-2060 or visit our website,

Friday, November 2, 2012

When Keeping Up with the Joneses Means You’ll Save More Money

Saving adds up
Getty Images
We’re accustomed to hearing about how peer pressure is powerful in a negative way. But the idea that peers are watching (and judging) our every move can also do some good. It all depends on the context. In a working paper for the National Bureau of Economic Research entitled “Under-Savers Anonymous: Evidence on Self-Help Groups and Peer Pressure as a Savings Commitment Device,” researchers wanted to find out what forces, if any, might help people to save more money.
Participants in the study—2,687 low-income micro-entrepreneurs in Chile—were randomly divided into three groups: 1) a self-help treatment group, in which individuals could publicly announce their savings progress (or lack thereof), and savings was monitored every week; 2) a control group given access to a basic savings account, with an interest rate of 0.3%; and 3) a group with high-interest savings accounts, yielding a 5% return on their money.
Guess which group saved more? Logic would dictate that participants in the latter category should have saved the most—since they had the most to benefit by saving. Yet it was the folks who were being watched by their fellow savers who wound up leading the pack by a large margin. The study reports:
Participants assigned to the Peer Group Treatment deposit 3.5 times more often into the savings account, and their average savings balance is almost twice that of the control group.
Higher interest rates, on the other hand, didn’t seem to cause savers to change their behavior much at all. After reviewing the data, researchers concluded that participants didn’t “respond to the interest rate at all, neither in terms of amount saved, nor by reallocating their savings (for those who had a pre-existing lower-interest account).”
Social forces—peer pressure, in this instance—seem to have more power to change behavior than plain old monetary incentives. In other words, it looks like we care more about what other people think about us than we do about socking more money away in our savings accounts.
But maybe this isn’t exactly the way things work. In another part of the study, researchers arranged for one group of participants to be sent weekly text messages with updates on one’s savings progress. Such messages resulted in far more saving compared to the control group, and also in nearly as much saving as those who’d been attending the peer group treatment meetings. Therefore, according to the researchers:
These results suggest that while peer groups can provide a highly effective commitment device, neither in-person meetings nor peer pressure seem to be indispensable features, and regular accountability and follow-up seem to play an important role. Modern technology — in the form of text messages or other feedback devices – may therefore render the accountability mechanism of self-help peer groups more scalable and potentially attractive to larger and different populations.
A previous study involving text messages and saving showed that participants in a study who received regular messages reminding them of goals boosted savings substantially. Some of the messages were threatening ultimatums—one read: “If you don’t frequently deposit into the Gihandom Savings account, your dream will not come true”—but no matter if savings reminders were negative or positive, they seemed to work equally well.
The takeaway is that we’re far more likely to save when someone (or something) is prodding us along and keeping tabs on our progress. A trusty friend is ideal. But in lieu of that, a cell phone will probably do the trick.
Brad Tuttle is a reporter at TIME. Find him on Twitter at @bradrtuttle. You can also continue the discussion on TIME’s Facebook page and on Twitter at @TIME.

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